Shipping policy

Shipping Policy
Effective Date: July 2026

At Linda and Rose Sydney, we're committed to making sure your order arrives quickly and safely. On this page you'll find information about our shipping process, delivery times, and what to expect after placing an order.

Order Processing

All orders are processed within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with your tracking number and courier details.

Estimated Delivery Times

Average delivery time is 10–12 business days, depending on your location and local postal service.

Delays may occur during periods of high shipping volume, public holidays or customs checks. Please note that we can't guarantee exact delivery times, as some factors during transit are outside our control.

Shipping Costs

Shipping is free on all orders. There are no hidden fees — the price you see is the final price.

Order Tracking

Our orders are shipped via Australia Post.

Once your order has shipped, you'll receive an email with all your tracking details. You can follow your shipment directly via the link in the email, or visit our Track Your Order page, where you can enter the email address used at checkout and your order number to view the shipping status.

Your order number can be found in your purchase confirmation email.

Can't find your tracking email? Please also check your Spam or Junk folder, as automated emails can sometimes end up there. If you still can't find it, contact us at Support@lindandrose.com and we'll help you as soon as possible.

Liability and Delivery

If tracking confirms the parcel was delivered to the address provided, Linda and Rose Sydney is not responsible for items lost or stolen after delivery.

Please double-check your shipping details carefully before completing your purchase. Any errors must be reported within 24 hours of placing the order.

If a parcel is returned due to an incorrect or incomplete address, additional charges may apply for reshipping.

Lost or Delayed Parcels

If tracking shows no updates for an extended period, or your order appears to be delayed, please contact us at Support@lindandrose.com.

We'll check the shipment status with the courier and update you as soon as possible.

Contact Information

Linda and Rose Sydney
Email: Support@lindandrose.com
Support Hours:
Monday – Saturday: 9:00 am – 8:00 pm
Sunday: 10:00 am – 6:00 pm